Thursday, 9 August 2007

$30 or 30%

Have been working like crazy for the past 2 nights.. Yesterday till 11pm and tonight ending at about 9.30pm on a public holiday. There's like super lotz of work to be done at office that they had to call me back to help out even though my last day was on Monday. And all this commotion was a result of 1 person's mistake. Normally for online purchases of phones, M1 will automatically give customer $30 off plus free delivery. But on the August newsletter sent out to customers, instead of $30 off, it was stated as 30% off. So M1 had no choice but to honour it and gave 30% off all phones as pre-national day promotion for 2 days (7-8 August). So poor eshop from an average of 70 orders per day shot up to about 130 orders and poor temp staffs like me have to slog like crazy. Obviously there are perm. staffs in office who are ridiculously inefficient, making things even tougher for us but heard that she's getting fired so well..
Before this promotion started, M1eshop was peaceful and she happily threw most of her stuffs to us. Before leaving, I casually mentioned that I hope there'll be 100 orders each day so she will die from writing the forms and it did come true, just that I still ended up writing most of them..

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